HOST VENUE ADDRESS
420 W Huron St, Chicago IL 60654REQUIRED PREREQUISITES
- Familiarity with financial modeling concepts and value-based investing approaches would be helpful for understanding customers.
- Experience with digital advertising channels (Google AdWords, Facebook Ads, etc) would be beneficial.
- Interest in data-driven marketing strategies, and experience using Google Analytics data to analyze customer behavior would also be helpful.
LEARNING OBJECTIVES
- Students will develop an understanding of the tools and strategies employed by investors to build a value-based portfolio.
- Students will get experience doing B2C market research, focusing on a large segment of value investors and the services available to them in the marketplace.
- Students will get experience analyzing data and conducting user interviews to build a marketing strategy informed by quantitative acquisition data and qualitative customer insights.
Project Topics
Growth Strategy
Marketing
Sales & Business Development
Company Information
Company | finbox.io |
HQ | Illinois |
Revenue | Unlisted |
Employees | 1-5 |
Stage | Established Startup |
Hiring Potential | Follow-on Projects, Formal Internship, Entry Level Full-Time, Upper Level Full-Time |
Website | https://finbox.io |
Company Overview
Experiential Learning Program Details
School | University of Notre Dame Mendoza College of Business |
Engagement Format | Capstone - Small Team Consulting Project - Students work in consulting teams of 3-5 directly with faculty and client liaisons on developing real solutions to real-world challenges. |
Course | |
Level | N/A |
Students Enrolled | N/A |
Meeting Day & Time | N/A |
Student Time Commitment | 1-3 Hours Per Week |
Company Time Commitment | 3-5 Hours |
Duration | 0.29 Weeks |
Program Timeline
Touchpoints & Assignments | Due Date | Type |
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Key Project Milestones
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October 14, 2019 - Understand the Offering and Market Landscape
- After exploring the platform, how would you describe the product offering?
- Does Finbox clearly communicate the scope of its product via copy, messaging, and onboarding?
- Does Finbox clearly communicate the value it can deliver to its user?
- What points of friction make it difficult to understand or use the product?
- What customer segments is this product offering ideally suited for?
- What other companies & products target similar segments?
- How does Finbox compare in terms of product quality, messaging, scope, and ease of use?
- What differentiates Finbox from its competitors? Are these differentiators clearly communicated to new users?
Suggested Deliverable:
Summarize the current value proposition, customer segments, and competitive landscape. Suggest improvements to messaging and onboarding in order to minimize friction and better communicate value. Customer interview outlines.
- After exploring the platform, how would you describe the product offering?
-
October 15, 2019 - Detailed Customer & Channel Analysis
We will schedule 10-15 minute interviews with current Finbox users, including long-time premium users, users who canceled after trying premium, and users who abandoned the product without upgrading. Through these interviews, and through independent channel analysis, we would seek to understand:
- How do the customers interviewed fit into the segments defined in the previous milestone?
- Is Finbox reaching the right groups? How well do the different segments convert?
- Are there other segments we should consider targeting?
- What other services did they consider? How did they decide between Finbox and these other services?
- What are the biggest barriers to upgrading? What are the most common cancellation triggers?
- What changes can Finbox make to convert more of these users?
- How do new users find Finbox?
- What are they looking for? What problem are they trying to solve?
- Which channels bring the most traffic? Which convert the best? Which are most cost-effective?
- What other channels should Finbox consider to reach more users similar to current subscribers?
Suggested Deliverable:
A brief report summarizing findings from interviews & channel analysis, with insight into questions posed above.
- How do the customers interviewed fit into the segments defined in the previous milestone?
-
October 16, 2019 - Marketing & Funnel Planning
- Based on the information from the customer segment and market analysis…
- Who do you see as the best group to target?
- Should the company prioritize top-level acquisition, or reducing churn/drop-off?
- What are examples of content/messaging these segments will engage with?
- What else has worked for this group?
- How does this vary by channel?
- How can we build similar content/messaging around our service offering? How would this fit into a broader acquisition funnel?
- What are other examples of marketing done for these segments?
- What companies are succeeding in reaching them?
- What is a typical CAC for customers in these segments?
Suggested Deliverable:
Broad outlines for the Marketing Strategy and Acquisition Funnel
- Based on the information from the customer segment and market analysis…
-
October 17, 2019 - Building Campaigns
- What are potential marketing campaigns that we can try?
- How can we experiment within campaigns (are there opportunities for A/B for content, target segment, creatives, etc.)
- Proposed budget for each campaign/channel
- Further definition of the acquisition funnel
- Laying out the steps, potentially some content for various stages
- Ideas on drip campaigns as well as re-engagement opportunities and activities
- Criteria for campaign success evaluation
- How should the company measure ROI after 30, 60, 90 days?
Suggested Deliverable:
Finished Marketing Strategy with Success Criteria
- What are potential marketing campaigns that we can try?
Project Resources
There are no resources currently available
Industry Mentors
Academic Mentors
Assigned Students
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