Live Case – Project

DELIVERY: Solution Standardization

A Collaboration Between

Project Synopsis

A strategic imperative for the company is to accelerate growth in our existing markets by acquiring new customers. Traditionally, implementations were highly custom and therefore required more resources and time to complete. Given the new direction, Vitech has shifted its focus to a more standardized implementation scope and approach – trying to mimic an “assembly line” in terms of our go-to-market delivery strategy while prioritizing product-level upgrades over client-specific enhancements.

Part of the challenge will be to confirm and implement standards which new projects will be founded on, and which existing teams will need to conform to. How can we effectively implement standard processes without interrupting the teams that rely on non-standard processes today?

Project Topics

Growth Strategy

Company Information

CompanyVitech Systems Group
HQNew York, NY
RevenueN/A
Employees500-2500
StageLarge Enterprise
Hiring PotentialN/A
Websitehttps://www.vitechinc.com/

Company Overview

At Vitech we believe technology is best when it is used to simplify complex business processes and are on a mission to bring better software solutions to market to address the complexities of the insurance, retirement and investment industries. We are committed to innovation and continuously building better user experiences for our customers by pairing our deep domain expertise with the latest advancements in technology.

Experiential Learning Program Details

SchoolFordham University
Engagement FormatLive Case - Think "Hackathon" or Case Competition with a whole class of students! This learning format allows educators to deliver experiential learning to students at scale. Students are often split into groups to work on a live case (or a series of cases) from a real host company that directly relates to key learning objectives.
CourseMBA On the Spot Consulting, Fall 2021
Level
  • All Graduate
Students Enrolled80-100
Meeting Day & Time2 Sessions on Wednesday 10/27 & 11/3 from 3:30 - 5:30 PM ET
Student Time Commitment4-7 Hours Per Week
Company Time Commitment2 Hours
Duration1 Weeks

Program Timeline

Key Project Milestones

  • October 27, 2021 - Deep Dive on the Challenges and Impediments to Solution Standardization at Vitech

    What is the history of Vitech’s product development?

    How has Vitech’s product development changed over time?

    How has the market changed over time (timeline and cost)?

    How does that market change influence Vitech’s decision making process?

    How has the diversification of the insurance industry and related products affected Vitech’s ability to serve its clients?

    How has the acquisition of Vitech (now primarily owned by investors) impacted the company’s ability to do business or serve its clients?

    What are the impacts of operating under the SaaS model?

    How does positioning Vitech as a software company rather than a software and service company affect our service model?

    How does this shift in model affect the talent management, recruitment, nurturing, and cultivation of human resources for Vitech?

    How do you recommend effectively using limited current knowledge talent resources within Vitech to scale delivery and meet client demand? (i.e, leveraging a finite set of knowledge and expert resources within the company to manage a growing portfolio of projects).

    How can Vitech effectively utilize and implement standardization to improve quality and satisfaction of product and reduce resource utilization?


    Suggested Deliverable:

    Overview of key things you heard and understood about this problem: Describe your understanding of the history of Vitech and the problems Vitech faces with standardization and the goals for standardization.

  • October 31, 2021 - Recommendations and resources to address challenges and barriers to Solution Standardization at Vitech

    What ideas do you have for solutions to the problems presented by standardization?

    What type of organizational structure might you suggest to help the limited knowledge/talent resources have a greater impact across the company?

    What suggestions do you have for a standardized product which will still be able to respond to the unique needs to each client?  (I.e., How can Vitech remain agile, nimble, and fungible while utilizing  standardized solutions?)

    How are competitors in the larger software space/industry solving this problem?

    What are the leading resources and who are the thought leaders influencing software standardization challenges?

    What suggestions do you have for gaining internal buy-in on standardization at Vitech?

    What are the blockages and pain points within Vitech that are barriers to the adoption of standardization?

    How do the ideas and solutions you are presenting address the pain point of resistance to culture change within Vitech?

     

     


    Suggested Deliverable:

    Proposal for addressing barriers and challenges to the implementation of Solution Standardization at Vitech

    NOTE: All content items do not need to be addressed and the team is free to address items they feel most comfortable.  Looking for fresh ideas or perspective.

Project Resources

Industry Mentors

Company Admin

William Klein 

wklein@vitechinc.com

Company Admin

Jared Shaw

jshaw@vitech.com

Academic Mentors

Instructor

Robert Gach

rgach@fordham.edu

Instructor

Rocco Totino

rtotino@fordham.edu

Instructor

Janez Koprivec

jkoprivec@fodham.edu

Instructor

Linda Agnew

lagnew@fordham.edu

Instructor

Julita Haber

jhaber7@fordham.edu

Instructor

Alex Markle 

amarkle@fordham.edu

Instructor

Lonnie Kussin 

lkussin@fordham.edu

Instructor

Ally Callaghan 

acallaghan3@fordham.edu

Instructor

Elizabeth Ostler 

eostler@fordham.edu

Assigned Students

Student

John Paliogiannis 

jpaliogiannis@fordham.edu

Student

jin zhang 

jzhang457@fordham.edu

Student

Jacqueline 

jmazariego@fordham.edu

Student

Shubham Trivedi

strivedi3@fordham.edu

Student

Sergey Chursin 

schursin@fordham.edu

Student

Michelle Scheblein

mscheblein@fordham.edu

Student

Karan Kumar 

kkumar10@fordham.edu

Student

Sean Lee 

slee409@fordham.edu

Student

Uday Singh

usingh7@fordham.edu

Student

Seung-Hwan (Ryan) Kim

skim341@fordham.edu

Student

Leonard Mazzone 

lmazzone2@fordham.edu

Student

Lydia Filosa 

lfilosa1@fordham.edu

Student

Taiba Quraishi 

tquraishi@fordham.edu

Student

Sakshi Tekriwal 

stekriwal1@fordham.edu