Course Title

Harvard University Masters in Clinical Service Operations Student Co-Op

Collaboration Overview

A six-credit capstone project is the key component of the program. During this intensive experience, students will work with and shadow clinical operation professionals at an HMS-affiliated hospital.
Precious is attending remotely and she cannot take advantage of the partnership with the HMS-affiliated hospitals. As a result, she is looking for a  partnership with either local hospitals (preference), physician practices, ambulatory sites (e.g., dialysis clinic, endoscopy clinic, outpatient surgery center) to scope out potential clinical operations problems that would lend themselves to a capstone project.
This project should be focused on clinical operations. Past capstone projects have included patient throughput, operational efficiency, implementation of new technology, reducing over-utilization, and reducing patient wait days.


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Engagement Format: Capstone

Small Team Consulting Project - Students work in consulting teams of 3-5 directly with faculty and client liaisons on developing real solutions to real-world challenges.

Timeline & Next Steps

  • October 16, 2020

    Collaboration request published. Companies may express interest in participating.

  • October 29, 2020

    Final date for companies to express interest in participating.

  • November 20, 2020

    Meet with Kevin, Precious, Ankush, and Shant to finalize the Engagement Scope and Project Charter

    Kevin will acquire literature and process information to share with Precious. She will review the literature, get acquainted with LifeGift, and learn about her main project pertaining to Tevesol’s medical device, EVOSS (Ex-Vivo Organ Support System).

    LifeGift’s stated goal of this engagement is to create a Cost-Based Reimbursement Model to address the final stages of the lung transplantation model. (engagement scope?)


    Suggested Deliverable:

    Project Charter with Tentative Dates and Future Deliverables

    Assess Precious’ areas of focus during the engagement define success for the engagement.

    Plan a face-to-face meeting and facility tour between Kevin Myer & Precious, if possible

    Delineate Precious’ responsibilities and key deliverables for Life Gift.

  • November 23, 2020


  • November 30, 2020

    Check-In Meeting – 10:00 AM ET

  • April 30, 2021


Project Inspiration

Project templates by topic that might inspire you…


Process Design Review
Scalability Assessment
Inter-Departmental Efficiency Assessment

Purchasing, Logistics, Supply Chain

Sourcing & Distribution Analysis
Inventory Management
Distribution Optimization

Research & Development

Competition Due Diligence
Industry Size Assessment
Partnership & Channel Mapping

Academic Mentors

There are currently no supervisors assigned.

Academic Program Details

SchoolHarvard University
CourseHarvard University Masters in Clinical Service Operations Student Co-Op
Graduate / UndergraduateN/A
Students EnrolledN/A
Student Time Commitment1-3 Hours
Class Meeting Day & Time*N/A

*Note: Company, faculty, and students will finalize meeting and communication schedule after collaboration is finalized

Collaboration Requirements

Requested Industries
Health Care
Requested Company Size
  • Established Startup
  • High-Growth Startup
  • Small Business
  • Medium Business
  • Large Enterprise
Duration (11/02/2020 - 04/30/2020)
Company Time Commitment1 Hour per week of mentoring, answering key questions, and providing access to helpful resources
Project Count1 Project


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